Audi Canada Vision+ Brand and experience
MC Marc Chevalier National CRM · Audi Canada ▾
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Six quarters to Q3 2026 · scale {{ i.scale }}
Priority actions Four open · by due date
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Experience by region Standard · sales 9.0 · service 8.6 · NPS 50 · repurchase 52% · Q3 2026
Region Dealerships Sales CSAT, of 10 Service CSAT, of 10 NPS Repurchase rate Below standard {{ r.name }} {{ r.count }} {{ c.v }} {{ r.below }}
{{ l.label }} 49 dealerships · 47 reporting this period · six below standard, all six in coaching
Customer experience and journey momentum Experience feedback paired with progression · change against the previous quarter
Stage Measure Value and change ResponsesBelow standard {{ s.stage }} {{ s.measure }} {{ s.value }}{{ s.change }} {{ s.responses }}{{ s.below }}
Customer care
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Network consistency Eight dealerships with exceptions
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Brand delivery
What customers received. Each preview carries its approval state and any flagged issue.
Approved
Track day invitation · email
FR-CA · program matched
Held · French parity
Welcome · email
EN only · deployment held
2 exceptions
Dealership campaign
Unapproved hero imagery
Approved
Event invitation · mobile
FR-CA · capacity respected
Programs and experiences Six active · one shown per state
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Feedback · referrals{{ p.feedback }}
Seat capacity used {{ p.cap }}
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As at 14 Sep 2026 · Sources: dealer transactional feed, national contact history